PRIVACY POLICY

Last updated October 19, 2026

ABC Glass Company ("ABC Glass," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.abcglassaz.com(the "Site"), call or text us, request a quote, or otherwise do business with us, and how we use and protect that information.

1. Information We Collect

Information you give us. When you fill out a quote request or contact form, call, text, or email us, we may collect your name, phone number, email address, service address, details about your project (such as photos, measurements, and glass or door preferences), and any other information you choose to share.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit. This is collected through cookies and similar technologies.

Information from others. We may receive information about you from advertising platforms, review sites, lead services, or referral partners when you contact us through them.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes, measurements, and scheduling
Perform and follow up on the services you request, including warranty and service questions
Send appointment reminders, project updates, and invoices
Send occasional promotions or offers, where permitted by law (you can opt out at any time)
Understand how visitors use the Site so we can improve it and measure our advertising
Protect the Site from spam, fraud, and abuse
Comply with legal obligations

3. Text Messages (SMS)

If you provide your mobile number and agree to receive text messages, we may text you about your quote, appointment, project, or account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers that help us deliver messages.

4. Cookies, Analytics, and Advertising

The Site uses cookies and similar tools, including Google Analytics and Google Tag Manager, to understand Site traffic and how visitors find us. We may also use advertising platforms (such as Google Ads) to measure and improve our ads. Our forms use Google reCAPTCHA to block spam, which is subject to Google's Privacy Policy and Terms of Service.

You can block or delete cookies through your browser settings, and you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. Some parts of the Site may not work properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information. We share it only as needed to run our business, including with:

Service providers who help us operate, such as website hosting, scheduling, customer management, phone and text messaging, payment processing, and marketing vendors
Manufacturers and suppliers, when needed to order products or process warranty claims for your project
Government authorities or others when required by law, or to protect our rights, property, or safety
A buyer or successor if our business is sold or reorganized

6. How We Protect and Keep Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of transmission is 100% secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described in this policy, such as completing your project, honoring warranties, and meeting legal and tax requirements.

7. Your Choices

Marketing emails: click "unsubscribe" in any marketing email.
Text messages: reply STOP to any message.
Access, correction, or deletion: contact us using the information below and we will respond within a reasonable time, subject to any records we must keep by law.

8. Third-Party Links

The Site may link to other websites, such as manufacturer, review, or social media sites. We are not responsible for the privacy practices of those sites, so please review their policies.

9. Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Continued use of the Site after changes means you accept the updated policy.